and told them we wanted to cancel the contract or they could After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Palmera Vacation Club Members Association, Inc. The trading power we were supposed to have with RCI was incorrect. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. He showed us the availability for the following year during the same week we purchased. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Palmera Vacation Club ratings, reviews and complaints - Time Shares Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. I suspect this goes on all the time. Palmera Vacation Club Sales Executive Salaries in the United States To use our mobile site, please enable JavaScript. Amount Settled: $0.00. Need to find a different location? This review was chosen algorithmically as the most valued customer feedback. Fla. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. They never answer our calls I but 5000.points and paid $2000. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. I would also send a copy via USPS certified mail with tracking today. | I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Sign up for free now, Sign up for free to participate on the website. Contacts:There are no additional contacts. Time share oversere haven't got anywhere yet. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. My decision to purchased was based on lies. My wife and I was deceived and lied to, they are good at what they do. We tried to fight it at that time, but we had signed a contractual agreement. Palmera Vacation Club - Timeshares / Vacation Rentals Forum The travel prices the salesman He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. How do they get away with this? We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Phone number +1 888-887-2563. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Mr sheldon kept on with his attack he threaten to f- up our credit. Theres nothing worse than a cramped hotel room and lack of personal space. They also verbally guaranteed us that I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Write reviews, ask and respond to questions, I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. You can call member services, leave messages and never get a call back. Who do I contact? Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Search Page General | SellMyTimeshareNow Palmera Vacation Club: Reviews, Complaints, Customer Claims No we know why. OMG!!! BCA has no information regarding advertising review at this time. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Desired outcome: Feb 28, 2023 7:27 pm EST. We want you to share your story, with both the good and the not-so-good. They lie right to your face and then remind you that nothing they say is legally binding! By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. How much do you spend normally on your hotel? But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Still wondering why people buy timeshares? Book by 8/15 for travel through 12/15/22. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Save. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Barcelo/occidental vacation club is a rip off. Desired Settlement: cancellation of contract with no negative credit report filing. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. These vacations are limited. Has that happened to anyone else? Location. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). If I were you I'd get out of there as quick as you can. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. No. Already have an account? The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Palmera Vacation Club | Better Business Bureau Profile 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. to the resort just about 1 year later and went to the sales office They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Don't have an account? He started to get pushy when he got into his sales pitch. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Had enough of Palmera. 602357907. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. RCI, LLC. Seller of Travel Reg. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". and I fell for it. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Make sure any club youre considering can pass an easy scam test. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Palmera Vacation Club | RCI.com This is a multi-location business. Now I have 2! We had a very similar situation happen to us - after years and years of successful timeshare ownership. This is the version of our website addressed to speakers of English in the United States. We returned We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Live 5 Investigates: Dozens of complaints filed against local vacation go back to original rules when we joined or get out of contract. My points being correct. Other restrictions may apply. The first thing you should do before searching for rental homes is decide on an ideal budget. get quotes and more. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Who do I contact??? At our age changing made sense if this transition occured. I'm tired of the lies. Scam Clue 2: A promotion claiming youve won something. Palmera Vacation Club - Timeshares / Vacation Rentals Forum For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. I've had my bank account since 1975 and want to keep it. My dad had this happen and he called them and said he was not paying anothe dime. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Business Profile for Coral Resorts - Better Business Bureau showed us were significantly less than what was actually membership takes 45 days to activate, 15 days after you can RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Our records indicate the company failed to respond to the one complaint brought to its attention. Please dont include personal, political, ethical, or religious commentary. All rights reserved. All prices are based in U.S. dollars (USD). We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I have tried multiple times and never receive a response from the request. We were told they no longer sell that Someone's going to jail and it isn't me. get quotes and more. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. It was basically, sorry sucker attitude. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. the 2 timeshares we were trading in would be sold and that we Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Login to participate on the website. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Buyer Beware!!!! purchase it back from us. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. After checking in we were paired up with the salesman. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Can any body help me? To be updated with all the latest news, offers and special announcements. And we prefer to vacation by ourselves instead of as a group. Amount in Dispute: $1,500.00 BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Please be wary when you go on this tour. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera.